Minimum Order

We do require a $150 order minimum excluding delivery, if your order does not reach $150 please feel free to contact us as we may be able to work something out!

Delivery/ Pick up/ Set up

If you require delivery, pick up, or set up of the rented items you will be given a quote depending on location and size of order. The quote will be given once items you choose are confirmed. If you do not need delivery we can arrange a pick up as well.

Deposits

To reserve your items and date we require a 25% deposit up front, this will lock in your date and is a first come first serve basis. We will also require a 10% refundable security deposit that will be returned within 7 days of the event if no items have been returned damaged. Final payments are due 72 hours before the event.

Damaged Items

If you receive any damaged items prior to your event it is the clients responsibility to contact the rental company PRIOR to the event, otherwise client will be held responsible. Any broken/chipped item will be charged for from the security deposit as will any damaged linens from wax, burn holes, tears, or mold. (PLEASE ensure candles do not drip wax on linens as they must be replaced if damaged).